Quality & CAPA intelligence
Start every investigation with the evidence already gathered.
Connect nonconformances, complaints, supplier issues and audit findings to their history, so quality teams spend less time searching and more time solving.
For: Quality leaders, quality engineers, supplier quality teams
01The challenge
Why this is hard today
The evidence for a quality event is spread across the QMS, ERP, inspection records, emails and the memory of whoever handled the last similar issue.
Root-cause analysis often starts from a blank form, and corrective actions are hard to follow through to verification.
02How Capaintel helps
What changes with Capaintel
- 01
Related history, automatically
When an event is raised, Capaintel finds similar past events, the parts, lots and suppliers involved, and what was done about them.
- 02
Drafted, not decided
Agents draft a root-cause analysis and proposed actions with citations. Quality engineers review, edit and approve.
- 03
CAPA follow-through
Corrective and preventive actions are tracked to verification, with the full decision trail kept for audits.
03Use cases
Where teams use it
Platform modules
Quality event triage
Group incoming nonconformances and surface the ones that match known patterns.
Root-cause analysis
Assemble evidence across systems and draft an analysis for engineering review.
Supplier quality
See a supplier's issue history, certificates and corrective actions in one view.
Audit preparation
Pull the records and decision trail behind any CAPA on request.
04FAQ
Common questions
- Does Capaintel replace our QMS?
- No. Capaintel connects to the quality system you already use and adds investigation, context and follow-through on top of it. Records of authority stay where they are.
- Can an agent close a CAPA on its own?
- Only if you allow it. Approval rules are configurable, and closing or changing quality records is typically set to require a person's sign-off.
- How do we know where a drafted analysis came from?
- Every drafted analysis cites the records, documents and past events it used, so reviewers can check the evidence directly.
Related solutions
Also on the same platform
Production Planning
Model what happens when a shipment is late, a line goes down or demand shifts — using current operational data — and compare options before committing.
Operations & Maintenance
Bring machine signals, maintenance history, shift notes and work instructions together when something goes wrong on the floor — and let agents handle the coordination.
Factory Knowledge
Turn SOPs, work instructions, specifications and expert know-how into knowledge people can search and ask — with answers that cite the source.